Caroline is President and Co-Founder of Shift, the leading center of expertise on the UN Guiding Principles on Business and Human Rights. She speaks extensively at events around the world on responsible business conduct and frequently facilitates dialogue and debate amongst companies, governments, investors and civil society on these issues.
Caroline worked as a lead advisor to Prof. John Ruggie from 2007 to 2011, under his mandate as the UN Secretary-General’s Special Representative (SRSG) for Business and Human Rights. Through this work, she was deeply involved in the drafting of the UN Guiding Principles on Business and Human Rights, which were unanimously endorsed by the UN Human Rights Council in 2011. From 2009 to 2011 Caroline was also the Director of the Governance and Accountability Program at the Corporate Social Responsibility Initiative at Harvard Kennedy School and she remains a Senior Fellow there.
Caroline previously spent 14 years with the British Foreign and Commonwealth Office. From 2003 to 2006 she led the UK’s human rights negotiating team at the UN and chaired the UN negotiations on business and human rights that led to the creation of the SRSG’s mandate. Her prior foreign service career covers Iran, Slovakia, the UN Security Council and the European Union. Caroline has a BA Hons from Oxford University and an MA in Law and Diplomacy from the Fletcher School, Tufts University.